If the email is not delivered correctly, please see my comments in Section (1)(A) to make sure that you are not using one of the email services which do not work with this list.Īt this point, you’ve submitted the samples to all vendors below marked with a Then paste them in the contact line of your email. Webmail users should right click on it and choose to save the email addresses. (Attach the zip file after the email client opens and then click Send). You can submit the password protected zip file by clicking on this link. This has been taken care of for this list. Also, don’t worry about duplicate submissions. One of the main purposes of this article is to make it as easy as possible for anyone who comes across malware to submit it to all security vendors in as few steps as possible. Now you should have the samples in a password protected zip file. Enter “infected” (without the quotes) as the password, then select OK. In the option for “Archive format”, make sure it is set to zip. However, I would suggest that you do not submit more than 5 at a time as some vendors will begin to reject the samples.Īfter selecting “7-Zip”, choose “Add to archive…” from the context menu. Submitting multiple samples at once can save you a lot of time if you have a lot of samples to submit. If you are submitting multiple samples, highlight all and right click on them, then choose “7-Zip”. Once it’s installed, right click on the sample you would like to submit and select “7-Zip”. If you’re planning on submitting a suspicious file, or multiple files, for analysis, the easiest way to do this is to install a program called 7-Zip. I’m just letting you know ahead of time so you’re not surprised. This is because it seems like what you’re doing constitutes unusual account activity. In terms of the ones that do work, please note that sometimes they will force you to answer a puzzle to prove that you are human, or even to change your password. The only one that I am currently aware of is AOL.īy the way, I have confirmed that Gmail, Yahoo, Hotmail, GMX, and FastMail do not work. You will also have to be using an email service which has been confirmed to work for this process. For instructions on how to set up Outlook, please see this page and for instructions on how to set up Thunderbird, please see this page. If you have not already set this up, please do so now. To follow the advice in this article, you will need to have an email client, such as Thunderbird or Outlook, set up and configured. Make Sure an Email Client Is Set Up Properly How To Easily Prepare To Submit The Samples A. Make Sure an Email Client Is Set Up Properlyġ. How to Easily Prepare to Submit the SamplesĪ. In summary, if the original exe is signed, you can safely assume it is a false positive and create an exception with McAfee using the hash of the file.1. We have reached out to McAffee to try to notify them of false positives, and they have asked that their customers directly contact them via a support case, they do not work with vendors such as InterSystems. We are changing our release pipeline and are examining the benefits of signing the internal msi. If that file is signed by InterSystems, you can safely assume that McAffee is flagging this as a false positive. You can verify the validity of the exe by examining the properties of the file. InterSystems digitally signs our installer exe, but does not currently sign the unpacked msi. This means that new releases are more likely to be flagged by AV vendors as malicious as they build up a positive reputation score. how it is installed, and if the file is digitally signed with an EV certificate. These factors include the number of times they have seen the file. This is likely a false positive. Each Antivirus company comes up with their own algorithm to determine if an application may be malicious.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |